Your Data and POS

Upgrading Your POS

Discover the benefits of upgrading your system to Auphan Point of Sale.

FAQs

Discover the benefits of owning Auphan Point of Sale Solutions Today!

How you save and maximize business potential with Auphan POS?

Auphan’s point-of-sale system is a cost-effective solution designed for growing businesses. We provide affordable subscriptions that include core POS features, along with the flexibility to add additional options without significant development time or costs. With Auphan, you'll get more value from a single purchase compared to buying from multiple vendors

How easy can I switch my current system to Auphan?

It’s simple: just give us a call and provide details about your current solution and existing hardware. We will assess whether we can repurpose your current equipment or recommend suitable hardware for purchase. If your existing setup is outdated this could impact performance. We encourage you to purchase our hardware to ensure your hardware is optimized.

Do I need to pay a subscription for software?

Auphan POS has no mandatory subscription licensing fee to use the point of sale, which can often be substantial but hidden by competitors. We offer customers the choice to renew your Customer Care plan that will keep you up-to-date. Our customer care plans are affordable and include benefits like software updates, third party integration updates, online services, 24/7 technical support, and other features to ensure a smooth operation.

Do I need Internet to use the point of sale system?

Auphan POS uses advanced web technology, allowing it to function without an internet connection for on-site activities like ordering, splitting bills, and menu editing. However, internet is needed for online services, remote system access, integrated credit card processing, receiving updates, and faster support diagnosis. While Auphan POS works offline on location, we recommend an internet connection to access all the features of our Web Enabled POS solution.

Do I own my system after purchase?

Yes. After your initial purchase you own the software, hardware, and data on your POS. You will receive upgrades and support if you opt in to our Customer Care plans renewed monthly or yearly. For all other support issues unrelated to the point of sale a one time standard fee may apply.

Do I own my data?

Yes. After your initial purchase you own the software, hardware, and data on your POS.

I have a POS already, but want the other features?

Customers appreciate that Auphan POS comes with all core features included, along with optional add-ons to further enhance system performance. Additional capabilities can be added at any time. If you already use a POS system but want to integrate features like digital menu boards and signage, contact us—we'd be happy to assist.

Improvements After Purchase

Yes, we are continually enhancing our program to make it better, more user-friendly, and valuable to a wider range of industry users. We're developing new features, incorporating new hardware, and collaborating with industry partners to offer even more comprehensive solutions. As a valued customer, you will receive periodic upgrades delivered online, ensuring your system always stays up to date.

Is the system scalable?

Yes, absolutely! We can grow alongside your business, accommodating more users, additional locations, and integrating new features as needed. We support customers across North America, Asia, and even in remote locations for seamless new store rollouts. Auphan's Enterprise Solution offers specialized features to help you manage multiple stores and streamline reporting. Please contact our sales team for more information.

Still have questions?

Contact us today for more information.